If you're encountering a NilObjectException message, or a message explicitely stating that your database may be corrupt, there are a few things you can do to resolve the issue.
If you're on a Studiometry network or if you're using Studiometry Cloud, you can do the following:
- Quit Studiometry
- Go to your Data Folder. If you're on a Mac go to the Finder, select Go Menu > Go to Folder, and paste in:
If you're on Windows and using Studiometry 12.5.x, launch Studiometry while holding the Control & Shift keys, and then click "Reveal Data Folder"
- Move all of the files from that folder to a different location.
- Relaunch Studiometry. If it says your trial has expired, select Reset Trial, and then launch Studiometry again
- At the first screen asking if you'd like to use Studiometry Cloud, click skip. (If you're using Studiometry Cloud, you can just sign into your Cloud account all of the following steps can be skipped because they are automatically done for you.)
- At the next screen, select Connect to Studiometry Network
- Enter your Server Machine's IP address and then your login information. If you don't have your IP address, you can access it from the server via the System Preferences > Networking section.
- Reenter your serial number on your machine to register it.
If you're a single user not on Studiometry Cloud, you'll have to find and restore your backups, either using Time Machine (or a similar backup service), or via Studiometry's built-in backup options. You can read more about Restoring Backups here: