We need to setup invoicing for US customers and we are encountering a real problem with the different date formats. Here, we use a European date format, dd.mm.yyyy but our US customers have a real problem with that and don't understand anything but mm/dd/yyyy. If we switch eg. the date format on my system to the US format then all invoices created on this machine will end up displaying the dates in US format which is unusuable for us. Having to switch back and forth all the time is also a certain way for getting it wrong and thereby upsetting people...
In the variables list, I found the date related variables but those are all for Todays date. That could work for the Invoice date but definitely not for the Due date.
Any ideas how to solve this?
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4 comments
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Eveline Frei Oops, sorry about the duplicate postings
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Oranged Support Hi Eveline,
As of right now there is no easy way of dealing with this besides simply changing your system's date format and restarting Studiometry.
We'll need to add the ability to choose date formats on a per-client basis. We completely understand the need for this, and we'll look to see if we can get this into an upcoming version of Studiometry. Most likely this ability wouldn't make it until a 9.1 release.
In the meantime we may be able to add "long date" formats for several date variables, which will write out the date in a text format that makes it easier to understand between users with different date formats.
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Rob Sherrard - Imageer Hi Eveline,
For ease of sorting I use a date format which is neither US nor European. To minimize confusion I include a footnote on all invoices and reports which states "Dates are in the format YYYY MM DD"
You could do something like this and keep whatever date system is most useful for you.
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Eveline Frei Thank you both :)
Rob, thank you and if I was the only one here writing invoices I might do something like that (I am soo sick of discussions about date settings and not just for Studiometry) but there are several people here using Studiometry and each of them has a preference for the date settings. We had a few arguments in the beginning and even Oranged was pulled into them when it turned out that Studiometry at that time couldn't handle different date settings from different people...but that is all settled (and fixed) now and if it is at all possible, I'd love to avoid further arguments about date settings.
As for a long date...that would be quite useable...not just for the moment but in general :)
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