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Amounts not dispayed correct

Albert Zeeman

September 10, 2011 11:06

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Hi there,

I have set up 2 servers on 2 different machines. When connecting with a client the amounts sometimes are dispayed wrong. For example € 5100,- is dispayed as € 51.000 and € 100,- as € 1000,- . When i check the server the amounts are correct.

Each server has its own license but i connect with 1 client to both servers.

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12 comments

• 0
  
  Rob Sherrard - Imageer September 10, 2011 18:37

  First of all, I think you may need to promote one of your servers to be "boss" and demote the other server to be just a client. Oranged may give a definitive answer, but as far as I know, a system can only have one server. "No servant can serve two masters."

  Second, make sure all of your machines have the same regional settings for currency, both inside Studiometry (Preferences, Currencies) and outside in the OS. Can't speak for Mac, but in Windows it's in Control Panel, Region and Language.

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  Albert Zeeman September 12, 2011 16:17

  Hi Rob,

   

  Thanks for your reply.I forgot to mention that i have 2 companies andtherefore i have  setup 2 servers each on a different location and ip. The curencies are the same.

  I attached screen dump so you see what's happening.

  I used calculate total and started with 10 for the unit price and 5 for the quantity. Look at the calculated amounts and the amount of 500,- in the expense line on the right. Doesnt make any sense.

   

  Anyone?

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  Oranged Support September 12, 2011 22:58

  What is the exact version of Studiometry that this is happening in? Thank you.

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  Albert Zeeman September 13, 2011 05:56

  The version is 9.0

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  Oranged Support September 13, 2011 08:16

  Can you attach a screenshot of your System Preferences > Language & Text > Formats section. We'd like to try to reproduce this here so we can figure out what's going on and hopefully fix it. Thank you!

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  Albert Zeeman September 13, 2011 08:36

  Hi, I attached the screen shots. Some more info:

  - When logging in for the first time there's no problem. Client machine syncs correct with the server.

  - When i make some changes in amounts and restart the client the amounts are messed up. Its seems that every time i restart the client another 0 is added to the amount. Makes me virtual rich ;-)

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  Oranged Support September 13, 2011 08:50

  Hi Albert,

  Sorry we still need to see the tab to the right of the two you've attached (the tab titled "Formats" or "Notatie" on in your language). Thanks!

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  Albert Zeeman September 13, 2011 09:10

  Here you go!

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  Oranged Support September 13, 2011 09:23

  Thank you! We've setup a few machines with that number format (here it's listed as "Netherlands (Dutch)" but it has all of the same settings), and we've been unable to reproduce the issue so far. We're going to keep trying with some other settings over here and hopefully find and fix whatever is going on. One quick question: do you have the same number format settings on both of your machines? 

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  Albert Zeeman September 13, 2011 09:32

  Yes I do have the same number settings.

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  Albert Zeeman September 14, 2011 17:09

  Hi guys,

   

  There's probably something wrong with the machine i installed the second server on. I installed the server on another machine and everything works fine.

   

  Thanks for the effort!

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  Oranged Support September 15, 2011 02:56

  That's quite odd, but relatively good news. Sorry we couldn't figure it out for that machine and we'll still try to look into this, as it should work properly on any machine.