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moving studiometry to another computer

Cristan Anderson

May 31, 2012 05:24

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how can I move my copy of studiometry from my old computer to my new one?

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8 comments

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  Oranged Support June 01, 2012 03:27

  To move your data to a new machine:
  1. First quit Studiometry on all machines
  2. Find your data folder on your current machine. 

  On a Mac, this is located at:
  Home/Library/Application Support/Studiometry/

  On Mac OS 10.7 and newer the library folder is hidden, so you must in the Finder select Go Menu > Go To Folder, and then paste in the following:
  ~/Library/Application Support/

  On Windows, you need to search your machine for "com.studiometry.plist" including hidden and invisible files. When that file is found, you should copy the entire parent folder named "Studiometry" to the new machine.

  3. Copy this folder to the new machine at the same location. This will copy your data, settings, and registration information to the new machine.

  4. Open Studiometry on the new machine. This will now load all of the data as if it were the other machine. If you have an issue with your serial number being registered on too many machines, please contact us to let us know so we can assist you further.

• 0
  
  Nicholas Gordon April 04, 2013 18:27

  Hi there,

   

  I have tried the method above to move my information to my new computer but it is still not picking up my old data. I'm running from a new mac and have pasted the folder in the correct path as mentioned. The program is telling me I'm in trial mode - I've tried entering in the registration code as well but this also does not help me import my old data. Please help!

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  Oranged Support April 04, 2013 20:14

  Did you already have your data files registered with a valid serial number for the version you've installed? You can also manually point Studiometry to load a folder by holding the Option key while launching and then selecting a data folder. If you select the folder with a valid com.studiometry.plist and studiometry.sdbf file and it still says your trial has expired then most likely your serial number is not entered or is not valid for the version you're trying to use.

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  Nicholas Gordon April 04, 2013 20:41

  Thanks, that seemed to almost work. It grabbed all the old information but its still saying I need to enter a registration code. I've entered it in but it doesn't work. We did purchase a single user/single computer license so that could be why. But I am hoping I can just switch it to a new computer because the old computer is older and we don't want to use it anymore.

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  Oranged Support April 04, 2013 20:50

  Please open a new support ticket with your serial number and we can reset it for you. 

  http://support.oranged.net/anonymous_requests/new

• 0
  
  Maria Katayama February 13, 2014 18:07

  I'm also having trouble. After I copied the folder (from ~/Library/Application Support/) I dragged it into Dropbox. Then on my new computer I opened it in Dropbox but couldn't find the actual application only a bunch of random folders related to Studiometry (e.g. Backup, com.Studiometry.plist, Contact Pictures, Old Data, Projectimages, studiometry.sdbf, and Templates - see attached file of screenshot). What did I do wrong?

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  Maria Katayama February 13, 2014 18:10

  Is there a way that I can just download Studiometry from my new computer and when it comes time to enter the serial number, just enter the serial number from my old computer? Thanks.

• 0
  
  Oranged Support February 14, 2014 00:26

  You Studiometry application is located where you installed it to, most likely in the hard drive's Applications folder.

  You can download just hte program itself from:

  http://www.oranged.net/studiometry/download/

  It will load any settings, or be blank if you haven't moved them into the correct location on the new machine.