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My To Do's disappeared?!

Megan

October 16, 2013 20:19

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They are still there in the background, showing up on everyone else's computers and in my overall TO DO list, but they are not showing up in individual projects for some reason. They were there an hour ago, now they're not. Confused! Help!

It says to reset your filter settings, but that isn't helping. 

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5 comments

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  Oranged Support October 16, 2013 20:47

  When you double-click the To Dos, do they show that they are attached to anything in the top of the window?
  
  Also have you tried restarting your copy of Studiometry?
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  Megan October 16, 2013 21:02

  I have restarted my copy of Studiometry.

  When I double-click on a To do, it does show that they are still attached to projects. My co-worker's studiometry still shows the To Do's in individual project work tabs as well. So...I know they are there!

  Maybe I accidentally hit a key combination that hid them?

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  Oranged Support October 16, 2013 21:08

  Are you running the same version of Studiometry as everyone else on your network? Also, do you have anything entered in the Filter box on the left of the main window below the groups list?
  
  Lastly, are you logged in as your employee and does your employee have permissions to view the To dos? Maybe someone changed your employee permissions?
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  Megan October 16, 2013 21:15

  Okay...I have no idea what happened. It looks like my connection to the server was lost and the notification was hiding behind my main window. Maybe this is why they weren't showing in the projects. Either way, I relogged into Studiometry (again!) and they have appeared. So sorry to bother you!

   

  Thanks for always being so responsive and helpful! Can't wait for the next version! Has it been released yet?

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  Oranged Support October 16, 2013 21:34

  Great! Glad you got it working.
  
  Studiometry 11 will be released before the end of the month, we're really excited too!