Hi there,
Since I've upgraded to 11.0.3 some of the fonts in my Invoice and P/O templates are defaulting to different fonts. All worked fine until upgrade and I'm now desperate to get a load of invoices out this afternoon before my clients shut down for Xmas. The fonts are all still there and available in other programs. They even display correctly in the View Invoice window yet default when exported to PDFs.
Can anybody help at all please?
Thanks,
Andy
I suggest you open a Support Ticket and inform Oranged of the exact font names you're having an issue with.
Due to the transition to Cocoa on Mac, there is a general font issue that can usually be solved by doing the following:
1. In your templates, go in and select any items that have the desired font that isn't working and manually reselect the font by choosing it from the font popup menu. This will ensure the template has the exact correct name of the font when matching for exporting.
2. In the Preferences Window > Billing Settings, click Advanced Billing Settings, then check "Safe-Match Fonts when exporting to PDF"
As long as you have correctly set the name of the font on your template(s), and as long as the font is properly installed on your system (and not hidden by a font manager), everything should work properly.
